RESOUND Help getresound.app

Troubleshooting

Keys don't work in a game

Resound presses your push-to-talk key and listens for its pause, stop and overlay keys the same way any keyboard tool does. When that doesn't reach a game, it is usually one of these.

The game runs as administrator

Windows doesn't let programs exchange keys with programs running as administrator. If the game, its launcher or its anti-cheat runs elevated, Resound's push-to-talk doesn't reach it and Resound doesn't see your hotkeys while it has the focus.

  • Start the game normally, not with Run as administrator, and check its shortcut's Compatibility tab: Run this program as an administrator must be off.
  • To check: Task Manager → Details → right-click a column → Select columns → Elevated.

Push-to-talk isn't bound in the game

  • The key in Resound must be the game's push-to-talk key (or a second one). Use Send it to the game in 5 s and click the game's keybind field.
  • F13–F24 aren't accepted by every game; choose Pause, Scroll Lock or a numpad key instead.
  • A few games ignore keys pressed by other programs. Use voice activation in that game, or play your sounds in Discord instead.

Pause or stop keys don't react

  • A combination counts only while all its keys are held. Left and right Ctrl, Shift and Alt count as the same key.
  • Keys can't be shared: a pause key can't also be a stop key or your push-to-talk key. Resound says so when you record one.

The overlay doesn't show

  • Check that it has a key: Settings → In-game overlay. Try Show the overlay there.
  • It shows on the main screen. Move the game there, or make that screen the main display in Windows.
  • A game in true exclusive fullscreen covers it: switch the game to borderless or windowed fullscreen.